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[personal profile] abqdan
I don't post much here anymore, mostly because it's far quicker to dash off a note or whatever on Facebook. And there seems to be so few people posting here now. Sad, because I enjoyed the discussions here much more than I do on FB.

But today is a special day! One of my Netgear gigabit switches failed last night - actually the second one to fail since I replaced all the switches with gigabit speed devices in 2009. I wasn't best pleased, since the warranty was expired. I decided to call Netgear anyone, mostly to whine at them. And then I discovered the equipment has a lifetime warranty; it's only their free phone support that expires at the end of the warranty. This is both good and bad - the other failed switch I simply binned, thinking it wasn't worth dealing with. Oh well, lesson learned.

I hope I understood the Netgear support guys - both clearly Asian Indian, with fairly heavy accents. But both seemed very competent, and helpful. As I understand it, a replacement is being shipped, for a 'shipping charge' of $19 - compared to the replacement cost of $160, that seems like a good deal for a two year old switch. Yay me!

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abqdan

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