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Understanding Caller Behavior
Jul. 8th, 2009 11:55 amJust received an invitation to a free web seminar entitled "Understanding Caller Behavior". I assumed it was being hosted by the IAGSDC, and given that my partner is a caller, I thought it might be worthwhile...
It turns out that it is being offered by a company called Nuance, and is not about square dance callers, but is instead an attempt to understand people who call a help center!
It turns out that it is being offered by a company called Nuance, and is not about square dance callers, but is instead an attempt to understand people who call a help center!
